CIOs, IT executives and datacenter managers within mid-tier organizations are seeking to take advantage of IT service management responsiveness and savings. While provisioning and management tools add value, the sole use of these point tools across IT departments presents situations where operational blind spots and waste permeate, IT services cannot be adequately sustained, and hidden costs and liability can grow. The oversight problem is often exacerbated as IT staff incorporates more datacenter virtualization, distributed and mobile access, cloud-based application, and outsourced service technologies.
Current IT management suites and BSM products are cost-prohibitive, complex, capital and resource intensive, loosely integrated and have limited service management automation. The AccelOps solution was designed to remedy this IT service management gap and business risk.
AccelOps automates the management of datacenter / information technology as services instead of the traditional way as technologies and systems. Our service-oriented approach links the infrastructure directly to business and business services.
The AccelOps integrated datacenter monitoring and IT service management solution combines state-of-the-art discovery, cross-correlation, analytics and data management to allow for greater:
- Situational awareness
- Intelligent root-cause analysis
- Resource optimization and assured consolidation
- Service understanding and business impact assessment
- Report and compliance automation, and
- Service quality
By breaking down management silos (networks, systems, applications, security, changes, identity, access and inventory management), AccelOps’ holistic and integrated offering provides a single pane of glass into datacenter and IT operations for broader oversight, proactive monitoring, expedited problem resolution, and continuous IT process and practice improvement.
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