Author: Paul BurnsAccess: Open Access
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Executive Summary:Hosting and datacenter services provider SoftLayer has experienced rapid growth by maintaining high levels of customer experience and by staying on the leading edge of the customer requirements curve. For example, by offering any combination of dedicated servers, virtualized environments and cloud computing solutions, customers have the flexibility to apply the best set of resources for any given application. SoftLayer has also recently made a new set of investments that continue to drive growth and improved customer experience:
Datacenter expansion
• Grew three existing locations
• Consolidated headquarters and global operations
• Preparing to add additional domestic and international datacenters
Network expansion
• Grew from three separate points of presence (POP) to ten
• Improved access to SoftLayer network via VPN services
• Added DNS farms at each of its POPs
• Added native support for Internet Protocol version 6 (IPv6)
• Increased number and quality of peering partnerships
• Improved access to high speed metro WAN services
Neovise believes that SoftLayer’s commitment to innovation, automation and integration has lead to continually improving customer experience, from the datacenter all the way through to the network. This is what makes SoftLayer a world class leader in on-demand infrastructure services and a top choice for the most demanding customers.
Free SoftLayer Perspective Report.
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